Terms and Cancellations
Please understand that when you cancel or reschedule your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive my services.
A non-refundable deposit is required to secure your online booking. The deposit you make will go towards your payment total on the day.
Cancellations made within 24 hours notice will incur a 50% charge fee for that appointment booked and your deposit will be lost. No-shows will incur a 100% charge fee for the total time booked and any gift vouchers will be deemed void. This fee will need to be paid before I can make any future appointments with you.
If your cancellation is made with more than 24 hours notice, your deposit is transferred into a credit on your account to use on a future appointment.
Please be reminded that if you arrive late for your scheduled appointment, the time will be deducted from your treatment as I have to run on a strict schedule in order to avoid inconveniencing other clients.
Late arrivals, cancellations and no-shows have a significant impact on my business and I hope that you can understand the need to enforce this policy.
Tauranga Beauty Services